We are Alexander Mann Solutions and we're passionate about helping companies and individuals fulfil their potential through talent acquisition and management. ??Today, over 4000 of our talent acquisition and management experts are partnering with our blue-chip clients across multiple sectors and in more than 90 countries.
Due to our on-going growth within our Contingent Solution, we are looking for an experienced Recruiter Team Lead to be part of a new implementation and the on-going service delivery and evolution for a new key client.
This is a really exciting development not just for CWS but for Alexander Mann Solutions as a business and provides the platform for you to join a signature account from the very beginning.??
The Team Lead will ensure Client SLA's are met, and where at risk, contingent action is put in place.? As first point of contact, dealing with all queries and escalations relating to the recruitment function, you will take responsibility for the resolution of those queries to a satisfactory conclusion.??
Additionally you will be responsible for people management and monitoring the recruitment team's delivery, ensuring that the performance of the account is optimised and meets key performance metrics such as target start dates, and contractual SLA's.?
- Manage and develop your team, ensuring key performance indicators are met to ensure optimal service delivery, through effective coaching and motivation
- Provide strategic insight and analysis, performance data and trend information to shape training and development for the team
- Perform data integrity and QA checks for your location
- Build and maintain strong working relationships with Stakeholders
- Pro-actively keep Stakeholders up to date with service delivery information and initiatives, ensuring the service continues to meet with internal and client targets and partner with them to spearhead new projects
- Build and strengthen relationships with off-shore teams, ensuring partnerships are developed and work effectively
- We are looking for someone with an impressive track record of managing and developing teams
- You must be passionate about the candidate experience while displaying exceptional verbal and written communication skills
- Have hands-on recruitment experience together with proven ability to achieve demanding targets and manage stakeholder relationships.
Alexander Mann Solutions is committed to Equal Opportunities and welcomes applications from all sections of the community.
Please let us know if you need an adjustment or adaptation at any stage to support you during the recruitment journey.