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Recruitment Delivery Consultant

Recruitment Delivery Consultant

Posted 5 April by Pontoon Easy Apply Ended

Pontoon drives the acquisition of permanent talent and manages contingent and project workforce on behalf of an organization. We ensure a superior candidate experience and maximize employer brand. We provide efficiency, flexibility and scalability. We manage and optimize supplier partnerships and leverage the best workforce technologies. We manage risk and give full visibility of an organization's talent.

Proudly part of The Adecco Group - the world's leading provider of workforce solutions and a Fortune Global 500 company - the Pontoon team supports clients across the globe in over 100 countries.

Pontoon Solutions have a contract Recruiter position to work on a fast-paced, busy RPO. You will be responsible for managing end-to-end recruitment process and will be required to have prior experience of stakeholder engagement, supplier management, candidate attraction and management of the entire recruitment process.

The position will be a 3-4 months contract.

Working alongside the Programme Manager, the Recruiter will be responsible for managing a range of recruitment activities including but not limited to:

  • Liaising with the Programme Manager to understand the client needs, deliverables and associated resource plan
  • Supporting Hiring Managers in following the correct recruitment process and using eRecruitment technology to raise new requisitions through the approval process
  • Taking role briefings and agreeing timescales with Hiring Managers
  • Ensuring roles are distributed in line with business rules such as priority afforded to the internal at risk population
  • Ensuring roles are allocated appropriately to the Delivery Consultants
  • Coaching and Developing Delivery consultants to achieve personal objectives, and ensure they have the tools, skills and capabilities to add value.
  • Point of escalation and issue resolution for customer and team members.
  • Identifying candidates from a range of appropriate sources including an internal talent bank, client referrals, on/off-line advertising, on/off-line networking, hyphen databases and 3rd party suppliers
  • Meeting targets for recruiting from direct sources versus 3rd party suppliers
  • Ensuing any external advertising is in line with brand guidelines
  • Appropriately prioritising vacancies and work load
  • Developing and managing media campaigns and recruitment events where appropriate
  • CV screening, selecting and shortlisting candidates for telephone interviewing
  • Telephone interviewing, selecting and shortlisting candidates for client face-to-face interviews
  • Preparing candidates for the interview process in terms of role information and interview logistics
  • Where requested administering technical or psychometric tests
  • Preparing Hiring Managers for the interview in terms of candidate information, template questions where appropriate and interview logistics such as room bookings
  • Ensuring adequate and appropriate candidate feedback is provided for each rejected candidate at each stage of the selection process
  • Negotiating offers with successful candidates and liaising with the reward team
  • Maintaining appropriate contact with successful candidates during any notice period being served
  • Ensuring the most adequate channel to market is used for each vacancy and that that the KPIs and metrics (quality, time to hire, cost customer and candidate satisfaction) are met
  • Monitor, track and report back on recruitment activity within the agreed timescales
  • Pro-actively develop networks of appropriately skilled resource to support sourcing activity
  • Use and maintain systems to ensure all data is accurate and up to date
  • Provide information, data and feedback on activity to the Recruitment Business Partner for the preparation of regular reviews and reporting


  • Regularly exceed satisfaction scores in customer satisfaction questionnaires/ internal service reviews
  • Evidence of providing a consistent and compliant service delivery against client SLAs, contract and KPIs.
  • Evidence of account planning and management to include delivery models in place and ongoing development of the offering into their account.
  • Skilled in communicating effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

Required skills

  • End to End Recruitment; Direct search; Interviewing; RPO

Reference: 34836881

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