Recruitment Administrator - SSCL Police

Posted 12 March by Sopra Steria Easy Apply

Salary: £17,063 plus 5% flexible benefits

Role Overview

As a member of the Recruitment Team based in Newport, you will deliver the recruitment service on a daily basis to SSCL Police Clients. Recruitment Customer Service Advisors will be responsible for delivering a range of customer service and transactional activities to ensure all candidates applying to join our Police clients have a great candidate journey.

Your responsibilities will include coordination of individual or volume recruitment campaigns and assessment centres, progressing offers of employment for successful candidates, delivery of pre-employment screening checks and dealing with candidate queries throughout the recruitment lifecycle. These posts will require individuals who excel at delivering excellent customer service and working effectively as a member of a team, with good problem solving skills and the desire to go the extra mile.

Recruitment Administrator - Key Responsibilities:

  • Delivering recruitment customer and transactional services to the required standards as requested
  • Work effectively and flexibly with a variety of internal and external teams, allowing events to be delivered as agreed
  • Schedule and prioritise allocated work on a daily basis ensuring daily plans are delivered
  • Undertake activities in line with agreed procedures, business rules or scripts
  • Learn the activities and understand parameters for discretionary decision making to resolve problems in a customer focused way, complying to standard operating policies
  • Resolve queries and escalate as necessary
  • Maintain and update information accurately and in a timely manner
  • Liaising with internal / external clients

Recruitment Administrator Skills

  • Experience of delivering a high quality customer service in a professional manner which creates confidence and trust
  • Effective communication and team work skills
  • Accurate and timely delivery of administration tasksEffective team player who constantly displays commitment and flexibility
  • Assimilates and applies policies and procedures consistently
  • Effective problem solver
  • Excellent organisational skills with an attention to detail, providing excellent records

About the Company

SSCL is a joint venture between the Cabinet Office and Sopra Steria who delivers a range of high quality shared services for our Government and Police clients, enabling them to operate more efficiently and more effectively. SSCL provide Finance & Accounting, HR & Payroll and Procurement as well as specialist client-specific services. SSCL has five UK Centres of Excellence and, by streamlining and modernising systems and processes in the back office, we are transforming the way these services are delivered - providing better value for our clients and better value for the UK taxpayer.

Reference: 34663103

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