Squire Patton Boggs have an exciting opportunity for a Receptionist to join the team.
Salary: Competitive + Benefits
Hours: 30 per week
Do you have exceptional customer service skills? Are you used to working within a professional services environment? We’re looking for an enthusiastic and professional receptionist to join our Business Operations team in our Birmingham office. We need a positive, polite and smart individual with a ‘can-do’ attitude and organised approach. Previous receptionist experience within a professional services environment will be highly beneficial to this role, however any receptionist with exceptional client service skills will be considered!
Squire Patton Boggs is one of the world’s strongest integrated law firms, committed to providing insight at the point where law, business and government meet. We deliver commercially focused business solutions by combining our legal, lobbying and political capabilities and invaluable connections on the ground to a diverse mix of clients, from long-established leading corporations to emerging businesses, start-up visionaries and sovereign nations. More than 1,500 lawyers in 45 offices across 20 countries on five continents provide unrivalled access to expertise. In the UK, we have offices in Birmingham, Manchester, Leeds and London.
As part of a team of receptionists, you will be dealing with people of all levels from support staff to Partners and both internal and external clients. The team work on a rota basis to maintain cover between 7.30am and 6.00pm, therefore proven experience of working effectively in a team is essential.
Receptionist – The Role:
In this role, you’ll not only be responsible for meeting and greeting visitors in a professional and courteous manner, but also carrying out a wide range of receptionist duties. You’ll be undertaking a number of PC based tasks including booking meeting rooms, and maintaining the constant flow of reception emails. You’ll need to liaise with maintenance, catering and IT to ensure all meeting rooms are set up efficiently and correctly. You’ll also be responsible for maintaining the reception area, issuing passes to all visitors and ensuring all services are provided in accordance with the agreed service levels.
This is a busy role where you will be given the opportunity to take ownership of client problems and help to resolve them. Although you’ll be working as part of a team, at times you will be managing reception on your own therefore you must be well-organised!
Receptionist – You:
As you are the first point of contact for clients, it is essential that you are smart, well-groomed and have excellent English language skills. On a daily basis you will be dealing with individuals of all levels, therefore you must have excellent communication skills and the ability to deliver excellent service to all clients. Excellent telephone and PC skills are a must, as these are key aspects of your day to day role.
On busier occasions there will be a high level of pressure, therefore you must be able to stay calm at all times! You’ll need to be methodical, well-organised and be able to handle multiple tasks at once. This role is a busy and dynamic one where flexibility may be needed if overtime is required.
What you need to know
To submit your application for this exciting Receptionist opportunity, please click ‘Apply’ now to be redirected to our website.
We are an inclusive employer and aim to ensure our workforce is representative of our diverse society. We will make reasonable adjustments and adaptions to our recruitment process to ensure it is inclusive for anyone who wishes to apply. We may collect relevant data for monitoring as part of our candidate registration process.
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