Our client is a conference and event venue based just outside of Thornbury. Currently undergoing significant investment to strengthen their offering as a premier wedding and event venue.
Excellent customer service is paramount to them, and therefore the role of Receptionist is critical that the guest’s experience from the moment they step in to the venue is second to none.
As Receptionist you will greet guests, booking them in and out using a reservations system. You will take guest enquiries and bookings over the phone in a friendly and professional manner. Working across the wider team you will ensure that all guests needs are catered for.
The successful candidate will, ideally, have previous reception experience in either a hotel or event venue. You will be able to remain calm and professional when dealing with multiple tasks and requests. You will strive to provide the best guest experience possible and be able to communicate at all levels. Experience of a reservations system and switchboard is advantageous, but the desire to learn new systems is key.
You must be flexible to work between the hours of 06:30 and 21:00, including some weekends. We welcome applications from candidates who are looking for part-time hours also.
If you believe you have the relevant experience, then please apply for immediate consideration.
Due to the volume of applications received, if you do not hear from us within 7 days please assume your application has been unsuccessful.
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