As a Front of House Ambassador, you will contribute to the overall exceptional customer experience from the moment a customer arrives. The Receptionist contributes to the first impressions created by customers and therefore must perform the following tasks to the highest standards:

Key responsibilities:

  • Manage the reception desk in a professional manner

  • Meet and greet visitors and customers

  • Prepare boardroom and meeting room to a professional standard and organise refreshments and lunches

  • Answer all incoming calls in a timely and professional manner, redirect calls to the correct person and take accurate messages as required

  • Office administration such as filing, copying, typing, scanning, data input etc

  • Manage incoming/outgoing mail

  • Manage stationery stock levels

To successfully fill this role, you should possess the right attitude, behaviour, skills, and values that follow:

  • Previous customer experience gained within in a people-focused environment

  • IT skills including Microsoft Office

  • Competent and accurate typing skills

  • Demonstrate the highest level of customer service at all times

  • Excellent communicator and personable manner

  • Friendly telephone manner

  • Ability to work on own initiative and as part of a team

Reporting to the Office Manager/Managing Director you will provide general administration and office support. Excellent opportunity for a school / college leaver.

Salary: £8.75 per hour

Working hours: Monday to Friday 9am to 4.30pm

Holidays 28 days per

Fairways Recruitment (Scotland) Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers

Required skills

  • Customer Service
  • General Admin
  • Switchboard
  • Reception

Application questions

Do you have eligibility to work in the UK?
Do you have previous customer service or reception experience?
Are you proficient with MS office?

Reference: 36997370

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