Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016
Do you want to join in our success?
Receptionist - Volkswagen, Chelmsford.
20hpw covering Wednesday, Saturday and Sunday.
As a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.
To be a success in this role, you will have
* Excellent communication skills, both written and verbal
* IT literacy
* Incredible customer service skills
* The ability to multi task and work under pressure
* A friendly and approachable manner
* Meet & Greet Customers & Visitors and provide suitable refreshments
* Answer and manage telephone system
* Accurately record calls & visits and relay messages in timely manner
* Some invoicing & filing may be required
* Manage customer waiting area and showroom - customers & housekeeping
As a Receptionist will receive a competitive salary, we also offer great benefits including:
* 22 days holiday, rising to 25 after 5 years
* Company pension scheme
* Life assurance
* Discount gym membership
* Vehicle purchase discount
* Employee Advantage - retail discounts with over 3000 retailers
* Cycle to work scheme
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