Receptionist - Temp Cover Required

Posted 5 days ago by Oxby & Parke Recruitment
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The Company:

Exciting opportunity to join a professional, globally recognised brand, as part of their client and visitor liaison team, to start ASAP.

To be the first line of communication and satisfaction for Clients and Visitors within a busy and Professional Environment, meeting and greeting customers in a friendly and professional manner. Maintaining the highest standards of personal appearance and housekeeping whilst acting as an ambassador representing and demonstrating the brand values.

The Role:

  • Answering incoming calls in a timely and professional manner
  • Assisting and directing customers in a professional manner
  • To take and direct messages in a clear and efficient manner in the absence of a staff member
  • To assist with sales enquiry management (recording all enquiries as and when they come into the business)
  • To build and uphold a high level of rapport with all clients and visitors
  • Support other team members with ad hoc duties (organising refreshments etc.)
  • To ensure that visitors and clients receive refreshments on arrival and that they receive a full and welcoming experience
  • To understand and promote the internal and manufacturer Customer Satisfaction Programme
  • To maintain High Standards of Personal Appearance
  • To maintain a Reasonable level of knowledge regarding the current market
  • To attend and complete any training courses, as deemed necessary by management

About You:

  • The ability to remain calm under pressure and multi-task
  • Excellent attention to detail
  • Excellent interpersonal and customer care skills
  • The ability to work unsupervised
  • Excellent written and verbal communication
  • Excellent Phone manner
  • Professional Personal Presentation
  • Flexibility and availability as required

Required skills

  • Customer Care
  • Customer Satisfaction
  • Greeting
  • Visitors
  • High Standards

Reference: 36662358

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