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Receptionist private Healthcare Clinic Central London

Posted 25 January by Liberty Resourcing Ended

Job Title - Receptionist for Private Healthcare Clinic

Location - Central London - City

Salary - £22,000

Hours - 40 per week with some starting at 06.45am and ending at 20.15

Some weekend work may be required

Type of role - Permanent

This is a Full Time post for a Private Medical Receptionist within a state of the art private Clinic based in Central London 40 hours per week worked Monday to Friday. Hours will be set according to a rota, created on a monthly basis by the Practice Manager - must have the ability to start early (06.45) and finish late (20.15) with 1 unpaid hour for lunch. Some unsociable hours and weekend working required

Annual Leave: 22 days per annum plus Bank Holidays

Summary of Post

Essentially the post holder will be the first point of contact for all the patients in terms of answering the phone, emails and meeting and greeting. The post holder is also responsible for the management of the general clinic environment. All receptionist activities will be executed in the role.

Main Duties and Responsibilities

The Receptionist will have a passion for maintaining high standards at the clinic. The successful post holder will be responsible for:

Opening and closing premises.

Meeting and greeting patients and visitors, routing of patients on arrival

  • Answering and directing incoming phone calls
  • Managing appointment booking and practitioner diaries
  • Dealing with telephone and online enquiries
  • Registering of patients, and data entry of patient information
  • Handling point of contact payment (invoicing and receipting)
  • Processing all insurance company invoicing
  • Collect outstanding patient debts
  • Management of the waiting room and general clinic environment
  • Managing incoming deliveries
  • Leaving reception area tidy and ready for incoming colleague, together with information regarding unresolved or urgent problems.
  • Attend staff meetings and company events as required
  • Engage in the monthly review process with the practice manager

Any other duties which may be required and agreed with the Organisation.

The duties listed above may change in the light of developments within the Practice and are subject to review.

Essential Personal Skills and Qualities

  • Excellent written and verbal communication skills
  • High level of confidence and able to instil confidence in others
  • Professional
  • Well presented
  • Motivated and focused
  • Excellent organisational skills
  • Good use of initiative
  • Ability to establish and maintain a positive working environment
  • Work well under pressure
  • Excellent interpersonal skills
  • Flexible approach to the role
  • Excellent time keeping
  • IT literate

Desirable skills and qualities

  • Experience in a spa, hotel, and healthcare or leisure reception
  • Language skills
  • If you have the above and want to work within a beautiful and professional/friendly environment send us your CV and we shall respond. All applicants must be eligible to work in the UK

Required skills

  • Computer Literate
  • Customer Service
  • Meeting Greeting
  • Private Healthcare
  • Receptionist Duties

Reference: 33510050

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