You are the first and last face our customers see, so we rely on you to make a lasting impression. Smart and friendly with a sparkling personality, you will arrange reservations, welcome guests in, deal with bill settlements and generally attend to our guest's needs. Ideally you will have hotel experience, but personality and aptitude are more important, as we will provide full training.
Ideally you will have Opera of Fidelio knowledge, but personality and aptitude are more important.
What we are looking for is a fully flexible hotel receptionist to join our existing team, experience in the Hospitality industry would be preferred but full training will be provided.
Your hours will be scheduled to meet the demands of our busy hotel and you will be required to work shifts 0700-1500 and 1500-2300 this also includes weekends and bank holidays, so flexibility is important
To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), childcare scheme, Employee Assistance Programme and Healthcare Cash Plan to name but a few.
The Mercure Bradford Bankfield is a country house hotel, set in its own grounds and offers the ideal location for visiting Herriot, Bronte and Emmerdale country. The hotel has 103 bedrooms, 12 conference rooms for up to 350 guests.
How to apply:
Once you click on apply now below, you’ll be taken to our website where you will complete our online Questionnaire. Please ensure you complete the questionnaire to be considered for this role.