Receptionist/Front of House/Meeting Rooms Assistant

Posted Yesterday by Landmark

Landmark is going places. You feel it every day you come to work. Pride in our professionalism. A buzz about the place. Ambition in the air. And as we’re thinking big, we’re looking for bright, talented people who think big, too.

We want our team to be proud of where they work and what they’re achieving. So we’ll help you develop and flourish every step of the way.

Who are we?

We create professional workspaces for people who want to work in new ways, but also need a business-class experience. We currently provide workspaces in over 40 stunning locations across the UK and are continually looking to expand our portfolio. For more information about our Company and the services we deliver, please visit our website.

The role:

We are currently looking for a full-time Client Services Assistant. The main purpose of the role is to work Front of House at one of our centres as part of the team ensuring the centre is run in line with the Company’s core values to deliver outstanding customer service to both external Clients and your fellow Colleagues.

This is a varied role which combines:

  • Front of House service; meeting and greeting visitors in the Reception area and ensuring that an appropriate welcome is extended at all times. Ensuring that all visitors sign in and out of the building;
  • Answering the switchboard in a professional and calm manner. Responding to and directing enquiries to the appropriate Colleagues;
  • Set up of seating arrangements, refreshments and catering for meetings and events as required, ensuring that these are cleared away;
  • Virtual Office and Compliance procedures;
  • IT equipment preparation
  • Raising purchase orders and taking payments using World Pay;
  • Sorting and delivering post; and
  • Other projects relating to the business as required

What we are looking for:

Every Client Services Assistant is a Client facing ambassador for our brand. You must be well-presented, have a clear and professional telephone manner and be a strong team player that is also able to work on your own initiative. Experience within the professional workspaces industry is desirable, but not required. Instead, if you have proven experience within customer service and/or hospitality with a keen desire to work within a corporate environment, we are looking for you!

Your exceptional communication skills, hospitality and ability to work under pressure whilst balancing the interests of your Colleagues, Clients and the Company will set you apart in the industry.

If you thrive on change, if you never tire of helping Clients, if you’re as inspired by failure as you are by success if you do everything with a warm, friendly smile, we’re interested in you. What we provide in return is a fantastic working environment with great benefits and the opportunity to develop your career with us at Landmark.

Do you want to join us and take pride in our success and yours? If so, please send your CV and a covering letter specifying if you prefer City or West End. Applications without a cover letter will not be considered.

Required skills

  • Client Services
  • Communication Skills
  • Customer Service
  • Hospitality
  • Telephone Manner

Application questions

Do you have customer service/hospitality experience?
Do you have reception/front of house experience?
Have you worked in the serviced office industry before?
Do you have the right to work in the UK?

Reference: 36035402

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