A high end commercial rental company which is growing rapidly is looking for a corporate front desk executive who has the ability to multi task and take responsibility of various projects and a customer portfolio.
Our client is offering this extremely varied role to someone who enjoys being accountable for building strong customer relationships. You will never be bored and you will be fast tracked for career development and managing more projects. This is fun team who work hard to ensure their customers are always satisfied and return again and again. Amazing location which offers security, free parking, 24hour full equip gym you will can commute from Great Dunmow, Braintree, Bishops Stortford, Stansted, Harlow area.
The responsibilities include:-
Managing all customer enquires face to face, telephone and email.
Providing quotations to both corporate and retail clients.
Following up with clients to ensure they are satisfied with the service level received.
Manage and resolve any client queries, complaints or unexpected returns.
Accurate data entry skills to update client records on their bespoke CRM.
Meeting and Greeting
Managing the showrounds
Managing and organising conference events and meeting rooms including provision of refreshments.
It is imperative you can offer our client the following:-
Energy and enthusiasm, passionate about delivering a first class service
Ability to communicate at all levels
Work under pressure and to tight deadlines; aability to make quick decisions when under pressure
Highly organised and proficient on all Microsoft programs including excel
The desire to want to develop yourself within a team and take ownership of this pivotal role
- Customer Service
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