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Reception Manager

Reception Manager

Posted 4 June by Macdonald Hotels Featured Ended

Reception Manager

Macdonald Reception Managers play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

Our Reception Managers are hardworking individuals who can work on their own initiative and are key players in our Reception teams.

This role is ideal for those in management roles within a similar 4 or 5-star hotel environment, or for those currently in supervisory roles who are looking to take a step up to a management role. Our Front Office Managers are able to demonstrate a willingness to learn and a commitment to delivering our core standards, providing our guests with a great stay every time.

This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

Experience using OPERA would be beneficial but not essential as full training will be given

Experience using TNA Wizard would be beneficial but not essential as full training will be given


  • Employee Awards
  • Group Pension
  • Childcare Vouchers
  • Cycle to Work Scheme
  • In store and Online discount cards
  • Life Assurance
  • Health Care Assistance Fund
  • Friends and Family Discounts
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.

Reference: 35294049

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