Reception Clerical Officer - Emergency Department - Peterborough

Posted 16 September by NHS Business Services Authority

An exciting opportunity has arisen to join our Band 2 Reception Clerical Officers at Peterborough City Hospital supporting the Emergency Department and Ambulatory Care Unit.

Assisting with administration services for three reception areas:

  • Emergency Department - the administrative team are responsible for booking in patients arriving to the main reception as walk in patients, and for the majors reception booking in patients who arrive by ambulance.
  • Ambulatory Care Unit - administrative and customer services support for outpatient clinics running seven days a week.

This post requires fast, accurate keyboard skills, excellent customer service skills and the ability to multitask whilst working in a busy fast pace environment. You will be required to provide a variety of clerical tasks including booking in patients on arrival, admitting patients to wards using our computerised Patient Administration System, maintaining patient computer and paper records, filing, arranging for clinic appointments, answering telephone enquiries, data entry onto the hospital computer systems and basic general administrative tasks.

If you are seeking a challenge and possess the skills required this could be the right job for you.

We currently have one part time post of 20 hours per week available.

You will be required to work a variety of shifts. In the Emergency Department these are 07.00 - 19.00 hrs and 19.00 - 07.00 hrs and supporting the Ambulatory Care Unit the shifts are predominantly 08.00 – 20.00 hrs.

For further details / informal visits contact:

Sheena Anderson -

Reference: 40885578

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