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Quoting Technician

Posted 7 November by Pertemps Managed Solutions Ended
Role objective

• Responsible for creating over 7000 invoices per annum for Self Lay admin charges

• Responsible for ensuring SAP ECC is update correctly with development plot information

• Liasing with Self Lay providers to ensure their needs are met

• Ensure all invoices are issued out within a 14 day water UK target

• Ensure compliance with licence condition C.

• Support the self lay commercial technicians at peak times by issuing vesting certificates

Key accountabilities

• Ensure compliance with all policies, procedures and standards whether our client, regulatory, statutory or legal obligations

• Ensure data being entered is accurate, robust and trustworthy escalating any concerns when arising

• Ensure service levels are adhered to as well as customer expectations being met

• Investigate any data issues / complaints or discrepancies while engaging with other departments to ensure resolution in a timely manner.

• Understand and improve performance against standards set internally and by competitors

• Build and maintain effective relationships with both internal and external stakeholders enabling a trusting relationship

• Ensure IT systems are used appropriately and all systems are updated in a timely manner

Experience

In order to succeed in this role it is expected that you will have:

• A good knowledge of how new developments work

• Experience with creating multiple quotes or invoices and a interest in working in a repetitive environment.

• Good communication skills to build strong relationships at all levels both internally and externally.

• Safer Better Faster awareness and experience

• Ability to Build strong trusting relationships

• Understanding of company KPI's and regulatory targets that are relevant to Developer Services

• Some knowledge of Developer Services

• A drive to deliver personal, team and company objectives as well as an ability to tackle demanding tasks

• A desire and hunger to learn.

• Ability to work effectively and collaboratively as part of a team.

• A client facing attitude, but a willingness to challenge the ‘status quo'

• Ability to communicate clearly, both orally and in writing.

Capabilities

In order to succeed in this role it is expected that you will have the following capabilities:

• Ability to work to a high level of accuracy

• Good problem solving skills

• Good communication skills at all levels both internal and external stakeholders using various methods

• Ability to plan and organise well

• Can make the right decisions under pressure to enable quick results

• The ability to set expectations and standards and ensure they are understood and can be followed

• Can act decisively and positively when faced with demanding situations, resolving matters effectively and efficiently while always maintaining high levels of customer service

• Proficient in the use of IT

• Be able to constructively challenge when necessary

Qualifications

Required

• Full clean UK driving licence

• Excellent level of IT skills, Excel, Access, Word, PowerPoint.

• Good working level of SAP knowledge

Desirable

• Knowledge of the National Self Lay code of practice

Reference: 33744219

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