Quotations & Order Processing Executive

Posted 5 April by Witton Recruitment Easy Apply

Siamo Recruitment are proud to be working in partnership with a market leader within their field. They’re keen to meet with candidates looking to further their career within a growing organisation priding themselves on excellent relationships and order quality control.

You’ll become the fundamentals of this clients success providing excellent communication both internally and externally by providing quotes right through to completed delivery. This role provides excellent career prospects due to the variety and importance of the role. (KPI’s are shown below)

THE KPI’s are achieved by:

• Responding to customers within set guidelines

• Meeting customer expectations: queries, issues, order resolution

• Accurate entry of orders/returns through the ERP system

• Achievement of revenue/profit goals for targeted products, applications and services

This Quotations & Order Processing Executive role will include:

• Relationship building with the customer and vendors

• Building long term successful relationships promoting this client through service

• Providing independent support to Sales executives

• Manage deployment of products and services within defined SLAs

• Be the single point of contact for all stakeholders

• Liaising with other departments, resolving any discrepancies in order to ensure smooth flow of information

• Manage issues that arise in the process, via email, telephone and face to face

• Required to attend any meetings

In order to be successful in this Quotations & Order Processing Executive role will include:

• The ability to develop good relationships within the organization and with the customers

• A team player who collaborates with others to meet/exceed established goals

• High energy-driven individual with exceptional communication skills, positive attitude, and aptitude for quickly attaining product knowledge

• Excellent organization skills with a problem-solving, methodical approach

• Ability to manage multiple projects and conflicting priorities

• Experience of using ERP systems

• Financially astute

• Good co-ordination skills

• Works well under pressure

Required skills

  • Communication Skills
  • Organization
  • Resolving
  • Responding
  • Methodical

Reference: 34836282

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