Quality Contact Centre Manager-Derby
Is it time for a new career? If yes, you could be the future talent of Webhelp.
As we continue to grow, we are looking to recruit a Quality Contact Centre Manager to be based from our Derby site close to Pride Park, you will have the earning potential of up to £30,000.
This is an opportunity to work with a company committed to your success and development. We want to reward you for your talent and skills and offer a benefits package including employee pension, group life cover, discounts & reward schemes at major high street stores, employee recognition programmes plus a generous holiday allowance of 30 days a year.
As a Quality Contact Centre Manager your talent will help Webhelp continue to deliver exceptional customer service for one of our Global Accounts. You will be empowered to deliver world class customer experience, deliver great customer service results and drive a consistent quality model for all markets.
In this fast paced, ever changing contact centre environment you will lead, inspire, support, develop and motivate your team to ensure the highest level of performance with the aim of continuous improvement, quality performance and efficiency with a focus on maximising opportunities to increased revenue.
You will be empowered to deliver world class customer experience and deliver great results, previous people management, quality assurance, strong communication and leadership skills will benefit you in your career with Webhelp.