About the role
This role focuses on sharing best practice to enable staff across the Services directorate to continuously improve the standards they reach in their work, providing support to disabled people and their families. Working with Quality Managers in other regions and centrally you will be leading, implementing and monitoring a whole variety of quality improvement measures. Identifying current practice issues and highlighting best practice you’ll be working particularly with Service Managers to build up an understanding of what excellent looks like. Collecting feedback from our customers and analyzing feedback from service inspections is a key element to the role.
This is an important role that calls for excellent people skills and an expert understanding of quality assurance systems. You’ll bring to the role significant experience within a care provider organisation and a sound practical understanding of using quality assurance principles. A strong communicator you’ll use your skills to influence managers and others, internally and externally. Whilst you are based within the region you will need to travel throughout England and Wales, particularly to London.
Scope exists to bring about changes that will help create a society where disabled people have the same opportunities as everyone else. We do this by influencing and raising awareness, and by providing a wide range of services and information for disabled people and their families. This is a new role that has been established as part of restructure of our services directorate. We are committed to equal opportunities. We particularly welcome applications from disabled people and guarantee interviews to suitably qualified disabled applicants.
Quality Manager (North)
Circa : £37,000 plus car allowance
Based: Home based, this is a national role, you should be prepared for extensive travel and time away from home
This role is subject to an enhanced DBS check.
Closing date: 29 April 2018