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Quality Engineer

Posted 2 February by SER (Staffing) Ltd Ended
Quality Engineer 
Location: Newport
Salary: Competitive + Excellent Package

My client is global technology leader, they specialise in various sectors including fire, Security, hydraulics, lighting, automotive amongst other. Due to planned growth they are now looking for a Quality Engineer to join their existing team. 


To provide quality, regulatory and technical skills on process and product validation. The role will require significant interaction with customers and suppliers alike to get a resolution to their issues in a timely manner using root cause problem solving techniques and corrective actions through technical reporting and collaboration with a cross functional team.

The Quality Engineer will lead the customer concern resolution process for the Fire Systems branch of the business, coordinating and conducting fault confirmation of customer returns and implementing A3/8D corrective and preventative actions to prevent reoccurrence.


- Continuously improve customer satisfaction by ensuring open communication and resolution of issues in a timely and effective manner.
- Detailed knowledge of all products manufactured within the business unit and the supplier base.
- Monitor customer/plant/supplier quality and provide rapid response for any quality problems.
- Communication and monitoring of plant / supplier problem solving.
- Co-ordinate Containment activities as applicable (Customer / Plant / Supplier)
- Analyse customer returns, prepare problem solving reports, assure implementation and verification of corrective/preventative actions.
- Facilitate and lead 8D process improvement using a variety of Quality and Continuous Process
- Improvement tools, including but not limited to Six Sigma, and Lean Manufacturing.
- Monitoring and Tracking of all identified KPI metrics.
- Core Workbooks / PFMEA / Control Plans / WI’s
- Proactive approach to problem solving taking full accountability for closure of quality issues.
- Knowledge, practice and application of the Product/Process and Quality System standards of the International Certification Body ISO9001:2015, Industry Specific Regulatory Authorities (VDS, LPCB, NF) and Customer contractually specific Quality Requirements.
- Use proven tools, techniques and methodologies to inspect products, measure process performance, perform product verification and validation testing, and to provide feedback reporting as required.

Specialized Knowledge:

- SAP ERP system
- 8D, PPAP, ISO9001:2015, Internal Audit, External Audit, Six Sigma (green belt) and PFMEA
- Quality manufacturing / engineering background
- Team player and able to work on their own initiative and an ability to effectively manage relationships with multiple parties
- High level attention to detail
- Ability to investigate and drive to root cause
- Analytical & Problem Solving skills
- Good time keeping
- Perform under pressure
- Report writing
- Strong interpersonal and communication skills

- Ability to read and understand electronic schematics

If the above description matches your current job title or you are looking for a new opportunity with a fast growing global company then please contact Saira Hussain for further details on or email with a copy of your current CV

Reference: 34381719

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