Who we are:
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
What you'll be doing:
If you’re driven, passionate about what you do, see obstacles as challenges and work each day to make an impact, you belong at Travelers. Working for a leading insurer, you’ll be inspired by your talented colleagues, limited only by your own ambition and supported to try new things - all by a company with a solid financial foundation and strong reputation.
We are seeking an experienced Quality Assurance Specialist to join our team based in London on a permanent basis. The QA team at Travelers was established in 2015 and you will join an enthusiastic team of 3, conducting quality reviews for the operational processing functions and Business Units, and provide positive and constructive feedback to support performance improvement and operational consistency.
We are looking for a clear and concise communicator that has proven experience of communicating quality assurance findings to teams, managers and stakeholders. Strong attention to detail is a crucial factor in this role as you will be identifying trends and highlighting areas for improvement in the Quality Assurance programme and will additionally be preparing monthly QA reports and related information for error analysis and assessment.
Relevant experience of Underwriting operations and processing is preferred, along with experience of handling aggregates, including data cleansing, importation and geo-coding of location level data. Good general knowledge of underwriting, claims and reinsurance processes would be advantageous.
For more than 160 years, Travelers has been looking out for families and property, protecting them from losses while earning the reputation as one of the best and most experienced insurers in the industry. Travelers has built a solid reputation as a leading insurance company, employs some of the most talented, passionate people in the industry and provides endless opportunities for those willing to reach for them.