A highly regarded global insurance company have an interesting new opportunity to join them as a Quality Assurance Officer in their Nottingham office working closely with the main London office.
This is a first line defence role based in Nottingham reporting directly to the Agency, Audit and Quality Assurance Manager and working closely with the Underwriting Governance Manager.
The role is focused on driving the development and continuous improvement of the quality approach by checking conformance to all internal underwriting, claims and complaints processes on delegated authority and open market business.
There is a need to act as a reviewer, challenger and advisor to business partners on quality matters to ensure regulatory compliance and ultimately good customer outcomes. You will engage the business functions and supporting the implementation and embedding of the Quality Assurance Framework to ensure the firm achieves its objectives on delegated authority and open market business.
It will be within your remit to provide assurance and reporting to the 2nd line of defence Compliance team to facilitate effective quality assurance oversight and reporting of regulatory breaches in accordance with regulatory requirements.
To be considered you will have experience of working in a regulatory insurance environment or similar such as financial services. Candidates may be considered with Quality assurance, compliance or underwriting backgrounds.
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