Quality Assurance Manager

Posted 16 March by Harrison Scott Associates Easy Apply

Our client is one of world's largest brand management groups who is looking to recruit a professional to work in conjunction with the operations team to ensure delivery of the account’s product quality, processes and strategy ensuring all are consistent to the highest standards, while ensuring Good Manufacturing Practice adherence, excellent quality standards, and compliance to all appropriate client requirements.

Develop and deliver best practice regarding quality assurance and quality control practices for a leading pharmaceutical account. To be delivered via planning, coordinating, overseeing and developing QA/ QC processes; maintaining and developing standard operating procedures and creating consistency in the artwork creation process in line with client/ company strategy, objectives and processes.

Essential duties and responsibilities include the following:

  • Manage and deliver development of quality practices
  • Reduce risk to the business and customer claims
  • Improve internal and external quality, non-conformance and customer complaints against target objectives
  • Perform internal audits and actively participate and support client audits, develop the capacity to deliver external client audits
  • Ensure in conjunction with the studio management team, that the studios are audit ready and in compliance
  • Review procedures, policies and processes, report, recommend and implement continuous improvements
  • Promote a culture of quality and efficiency
  • Log customer complaints and support the studio managers in the investigation process via root cause analysis
  • Develop and maintain quality metrics to company and client requirements- monitor and trend performance against targets on quality, reports to client, unit and the quality department
  • Control and manage quality system documents (procedures, systems, instructions) in accordance with business and accreditation requirements
  • Identify and deliver quality training where required to maximise business profitability
  • Observes health & safety and security procedures, ensuring the workplace is free from hazard and report any potential unsafe conditions
  • Drive certification efforts to comply with universally recognised standards

Supervisory responsibilities:

  • Strong links with Packaging Project Manager/ Quality Coordinator
  • Has strong links with Quality Operators and other Client account staff

Required skills

  • Packaging
  • Quality Control

Reference: 34702970

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