Protection Adviser

Posted 10 May by Which?

Which? has changed a lot over the years. We are the largest independent consumer organisation in the UK. We offer a range of financial services, from general advice, to our independent mortgage advice team who offer expert and impartial advice across all available lenders.

We're in an exciting period of growth and have expanded our Financial Services arm to provide impartial protection advice. We're looking for passionate Protection Advisers to come on this journey with us, and help develop this new service into a successful new commercial venture.

What you'll be doing

As one of our Protection Advisers, you will be offering our customers impartial telephone advice from a unique whole of market perspective. You'll work alongside our established mortgage team who will supply your leads. You'll be offering our existing customers a protection insurance service, and finding the most competitive cost-effective solution to meet their needs.

Customers want to work with us because of who we are and how we work. We place a huge emphasis on the training and development of our advisers. Your rewards are built around the delivery of exceptional customer service and activity rather than commission.

What we are looking for

Whether you're currently advising in a tied or whole of market environment with RO5 qualification (essential), we'd love to hear from you. We're looking for a keenness to continuously learn and develop your understanding of the protection insurance process. As well as drive, ambition and passion for providing customers the best possible advice and experience, you'll use your skill for quickly building confidence and rapport with customers over the phone to good use.

This is a challenging but exciting opportunity, and we'll need you to be flexible to develop with us.

In return we offer

We've got a fantastic benefits scheme including:

· A competitive salary and the potential to earn 4% of your salary each quarter

· 22 days annual leave increasing to 25 after one year

· 45% gym subsidy with our affiliated gym

· Contributory pension scheme

· Life assurance

· A sociable and friendly environment

· City Centre location

· Interest-free season ticket loans or a loan for a bike

· Free advice from our Which? Legal Team

· Childcare vouchers as part of salary sacrifice

· Which? membership

If this sounds like your next role we'd love to hear from you.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce helps us to understand and effectively tackle consumer detriment.

Required skills

  • R05 Qualification

Application question

Are you R05 qualified?

Reference: 35111298

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job