My client is a leading Mortgage and Protection Brokerage based on the outskirts of Southampton.
They are looking to recruit a Protection Administrator to join their dynamic team. A surge in business and enquiries has meant they need a candidate who can hit the ground running, with a motivated and determined approach.
To liaise with Providers, GP surgeries and clients to process insurance applications.
Make proactive outbound contact with potential and existing clients to generate new business or maintain client contact.
Assist the protection advisers with their files Measures of Performance: Monthly On Risk figures by monthly premium value Speed of time from application to on risk Quality of Report Writing
Ensuring contact with client is conducted in a professional and compliant manner
Achieving On Risk performance targets
Ensuring all relevant documentation and notes are saved to the relevant system(s)
Ensuring all systems and records are accurately updated to assist with MI production
Consistently demonstrate good Conduct Risk behaviours by placing the customer’s best interest at the heart of everything you do and recommend improvements where possible.
Contribute through actions and behaviour to en-sure the culture of the whole company reflects this
Key Knowledge, Skills, Experience required:
Experience of working within an administrative role
Ability to pick up and retain knowledge of protection insurance criteria
Good telephone manner
Ability to work to targets
Organisation skills to manage cases and systems
Key competencies: Organised with good attention to detail • Competent levels of Microsoft Office and IT systems skills • Able to prioritise workload • Calm under pressure • Good communication skills • Customer focused
Please note we regret that due to the high volume of CVs received we cannot give individual feedback to candidates. If you are not contacted within 5 working days of submitting your CV please assume your application has been unsuccessful on this occasion.
Honeypot People Ltd, is a UK-based agency providing specialist solutions within the Sales and Marketing Sector.
We operate an equal opportunities policy of treating all employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.
- Financial Services
- Life Insurance
- Document Processing
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