Our prestigious client based in Coleshill are looking to recruit a Customer Relationship Manager to join their team based on the outskirts of Sutton Coldfield. This role comes with an excellent salary, superb benefits plus a company car.
As a Customer Relationship Manager you will guiding the customer throughout the whole purchasing journey ensuring that they have an exceptional experience.
• Manage the client process from post-reservation through to legal Completion
• Implement continuous drive to deliver excellent customer service by managing the Customer journey
• Monitor Customer expectation
• Deal with a varied customer base in a friendly, controlled, polite and professional manner
• Ensure Customers are kept updated as to the progress
• Ensure that Options and Choices are made in line with company policy
Successful candidates must have:
- Previous experience of working in a demanding customer care role
- A good level of literacy
- Solid and demonstrable organisation skills
- Confident communicator
- Company Car
- 25 days holiday plus Bank Holidays
- Pension scheme
- Childcare voucher scheme
Salary - £ 30, 000 - £ 35, 000
Hours of Work - 37.5 hours a week - 9:00 am - 5:30 pm (Monday - Friday)
Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.
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