Property Manager

Posted 3 September by Turner Wise
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Property Manager - Richmond

Job Description:

The main purpose of the role is to ensure Landlords and Tenants receive a effective, customer focused property management service during their tenancy. The key areas of the job involve:

Communication: Always ensuring Landlords, Tenants, contractors and colleagues are fully abreast of actions you have taken, programmes of work and progress and recording the same to the property management system.

Key Responsibilities:

  • Day to day property maintenance issues
  • Planned maintenance
  • Invoice management and processing
  • Obtaining competitive quotations
  • Reporting to landlord and tenant
  • Insurance claims
  • Utilities
  • Organisation of safety certification and remedial works
  • Negotiation and distribution of the deposit

Candidate Profile:

  • Comply with Employee Handbook including your Health and Safety responsibilities
  • Comply with all current legislation affecting the business.
  • Understand office income opportunities in relation to fees charged for services not included as standard
  • Be a good team worker - working and supporting all central services, the local office, your CRM/s and your own CPM team and providing cover for other portfolios at all times but particularly during sickness and holidays
  • Ensure all management systems are kept up to date and maintained
  • Ensure that only approved and suitable contractors are instructed
  • Raise work-orders for all works
  • Obtain risk assessments and method statements for works
  • Process all invoices
  • Delivering excellent customer service at all times
  • Raise supervisory fees where our terms of business allow
  • Achieving set KPI’s
  • Peer check all management visit reports

Required skills

  • Customer Service
  • Legislation
  • Maintenance
  • Property
  • Reports

Reference: 40817796

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