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Property Manager

Property Manager

Posted 25 May by Ideal Recruit Easy Apply Ended

Our client requires a Property Manager to provide a property management service to holidaymakers and owners within the Lake District (South Lakes location).

This is a full time position with hours that include Saturdays paying £16,575 per annum.

DUTIES & RESPONSIBILITIES:

  • Assist with the 'Property Management Service’ function to new & existing owners
  • To source & interview new cleaners as required for all properties covered under the managed service contract
  • To inform caretakers of their duties by telephone/email and in some cases, organise last minute cover for late bookings
  • To arrange cover for cleaners on annual leave
  • To undertake regular, weekly checks of all properties to ensure they are presented to the highest possible standards
  • To complete all health & safety checks within each property as per company guidelines
  • To complete reports highlighting and report any areas of concern and distribute reports accordingly
  • To discuss any shortfalls with the caretaker and to arrange a review at a future date
  • To review questionnaires and act upon any comments regarding caretaking
  • To ensure all linen is recorded for each property, clearly marked and signed out to the allocated caretaker
  • To ensure that caretakers are allocated 'Housekeeping keys’ and ensure the key report is maintained & up to date
  • To take on other administrative duties which may be requested by the Office Manager when required.

PERSONAL SPECIFICATION:

  • Experience in holiday letting industry/managed property services
  • Previous experience in a customer service role
  • 5 or more GCSE’s
  • IT literate with good working knowledge of MS Word, Excel & outlook
  • Professional and credible demeanour
  • Excellent organisational skills
  • Face to face conflict resolution skills
  • Ability to build relationships

Click apply to register your interest and contact us today.

Required skills

  • Customer Satisfaction
  • Customer Service
  • Dispute Resolution
  • Housekeeping
  • Managed Services

Reference: 34982554

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