Tenant Satisfaction Manager/Tenant Happiness Co-ordinator
£21,000 PER ANNUM + PLUS REWARDS
Our Client, a specialist relocation and property investment company based in Hemel Hempstead, are looking to secure a new team member to be part of their expansion.
You will be a solution focused individual, who enjoys working hard; completing tasks & projects to perfection and have the confidence to work on your own initiative, as well as part of a fast paced, motivated team
The job title says it all but here are some of the specific tasks you will need to complete to ensure total tenant satisfaction!
- Finding suitable tenants and matching them to one of the fabulous boutique properties through portals, viewings and proactive marketing
- Ensuring the tenants relocate smoothly and feel satisfied with their new accommodation with all associated compliance adhered to
- Ensuring all contractors are appropriately managed to ensure tenant satisfaction
- Taking care of the stunning properties through monthly inspections, ensuring maintenance issues are swiftly dealt with and all compliance is followed
- The management of all property finances including bill payments and paying contractors
- The management of creating, updating and tweaking new Company Procedures
The Tenant satisfaction manager will have the following:
- A 'Can Do’ attitude, willing to assist the team where needed
- Impeccable customer service skills
- Excellent organisational, time management & prioritisation skills
- Experience in administration & team support
- Excellent written and spoken communication
- An understanding of Microsoft Office and property management software
If you have a serious hunger to succeed in an exciting new career - then we have the perfect opportunity for you!
Our Client specialises in high end property management, providing boutique shared homes for full-time working professionals in Hemel Hempstead and Watford. We are an established business with a dedicated and passionate power team. Their vision and work ethic makes them a clear leader in the working professional market for high end accommodation.
- Estate Agents
- Property Management