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Property Management Surveyor London City Office, Portfolios Team - Associate Director

Property Management Surveyor London City Office, Portfolios Team - Associate Director

Posted 3 June by Savills

Role Overview

An exciting opportunity in a growing team, working on high profile client mandates delivering best in class service. The successful candidate can expect to play a significant role in the team and develop their career.

The team work in close partnership with both the client’s asset managers and our site teams.

Key Responsibilities

• Manage the transition of new client/properties over to Savills property management and the setting up of new instructions and portfolios
• Play a key role in developing talent within the team and pushing initiatives
• Building strong working relationship with the existing clients
• Support on pitches and new client mandates
• Reviewing and implementing bespoke business/action plans for each asset
• Ensuring the PM+ pillars are reflected in service delivery on site
• Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives with client
• Dealing with the tenant and client queries in a timely and efficient manner
• Review and approve draft service charge budgets
• Review service charge cash flow and budget regularly
• Approve service charge reconciliations
• Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times
• Acting as gatekeeper for wider Savills service lines and have a good working knowledge of ESG, Technology/Innovation to bring best practice to the relevant instruction.
• Carry out regular property inspections and develop occupier relationships
• Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising.
• Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required
• Reading and summarising of leases and ensure accurate data is maintained on the property management system and to regularly check update and audit the accuracy of the data
• Advance planning for critical lease event dates such as reviews, lease expiries and options and assisting with an implementation strategy for these
• Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team
• Take a “hands on” proactive role in property management
• PO approval and ensuring correct coding of expenditure in line with the budgets
• Identify and progress opportunities for cross selling activities
• Identify opportunities for providing additional services to clients.   

Key Skills

 Technical experience
• MRICS Qualified

Skills and Knowledge

• Have a high attention to detail, be well organised and display strong levels of initiative
• Be a team player, and have the ability to lead and support junior members of the team
• Be articulate, professional and persuasive with a good telephone manner and strong report writing skills
• Show the ability to cross sell other services within Savills
• Have awareness and interest in industry trends. Be able to influence service delivery with these trends and articulate to clients the benefits.
• Ability to work with relatively high degree of autonomy with minimal supervision
• Be adaptable and above all keen and enthusiastic
• A desire to progress and generate new business
• Numerate and technically competent
• Show a practical pragmatic common sense approach to management
• Ability to deal with challenging mandates and coping with a high work load
• Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills
• Full, clean driving licence.

Team Overview 
Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.

The role is within our City of London based Portfolios Team. This is a high profile role managing some of our key clients’ portfolios ensuring highest levels of service delivery and reporting.

The successful candidate will gain a wide breadth of experience and potential for growth, working closely with Directors and other property management surveyors.

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

Reference: 52722336

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