Property Management Manager

Posted 26 October by The Humphrey Group

Property Management Manager - Shad Thames

The Role
A unique opportunity for an experienced Property Manager to join one of the UKs largest independent agents managing the Property Management department. Based out of the Shad Thames Property Centre, this opportunity will offer a great package and a diverse role.

The Package
Basic: £32,000 to £40,000
OTE: £40,000 to £45,000 (Book growth, customer satisfaction & lettings profit)
Car: Company car

Role Responsibilities
You will maintain and deliver 5 star customer service to your clients, whilst also managing a high performance team of Property Managers:

- Provide high standards through effective team management, action planning and delivery of strategy
- Book and conduct property inspections
- Administrate new tenancy agreements or tenancy extensions/renewals
- Facilitate tenants’ on moving in day and moving out/contract end date (check out) procedures
- Co-ordinate with contractors in regards to maintenance and/or repair requirements
- Returning tenancy deposits once the check out procedure has been conducted
- Discussing and resolving rental arrears queries
- Processing eviction requests in accordance with the necessary legal requirements

The Ideal Candidate
- Demonstrable track record of delivering Property Management or 5 star customer service
- A reputation for delivering outstanding customer service and a drive to work hard
- Confidence in using multiple systems, whilst working under time sensitive and high volume workloads
- Extensive and up to date knowledge or a willingness to learn industry legislation

Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry

Are you good at?
- Being influential and inspiring to maximise effectiveness of your Property Management proposition
- Creating a positive and encouraging atmosphere to maintain and enhance productivity
- Showing care, empathy and compassion
- Wanting to do an excellent job, not just for you, but for the team and most importantly, your client
- Building and maintaining working relationships with your clients; tenants, landlords and contractors
- Taking accountability for your KPIs and service levels through effective management and organisation
- You’ve mastered multitasking and excel managing numerous responsibilities and tasks

There may be a requirement to work from home on occasion so we are looking for you to be self motivated and proactive

Application questions

Do you hold a full UK drivers license?
Do you have a minimum of two years experience in Property Management?

Reference: 44487056

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job