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Property Claims Handler

Posted 29 March by Claims Recruitment Services Ended

Property Claims Handler


Up to £24,000

Our client, a highly regarded insurance organisation based in Halifax, is currently looking for a Property Claims Handler.

The primary purpose of the role is to provide full support to the company's Field Adjusters, building close working relationships with allocated Adjusters, key clients and suppliers.


  • Managing Adjusters' diaries to ensure the most efficient deployment whilst adhering to Service Level Agreements.
  • Monitoring outstanding case loads and diaries, ensuring appropriate claim progression and updates to all parties.
  • Appointing appropriate suppliers when required. Reviewing & challenging incoming correspondence in conjunction with handling Adjusters, making recommendations where appropriate.
  • Ensuring the accuracy of information recorded in the database across multiple systems.
  • Achieving service standards, company and contractual requirements.
  • Composing proficient letters and short format Adjuster reports.
  • Providing high quality and professional assistance when dealing with telephone calls and correspondence.
  • Handling verbal complaints in line with Complaint Handling Guidelines.
  • Keeping up to date with client philosophies and processes, ensuring revenue generation is maximised.


  • Experience in Property claims is essential
  • Excellent communication skills (written and verbal).
  • Professional and reassuring telephone manner.
  • Strong time management and organisational skills

Required skills

  • Insurance
  • Property
  • Property Claims
  • Adjusters
  • Claims Handling

Reference: 34477149

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