Property Claims Adjuster

Posted 11 December 2018 by Claims Recruitment Services

Property Claims Adjuster - Field / Home Based

Geographical Coverage - Kent & Surrounding Areas (Essex, Sussex, London)

Basic Salary - Up to £38,000 depending on experience + benefits + car

Handle Property Claims of varying complexity and value in an efficient and timely manner, supporting the Head of Property Services as directed.


  • Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate.

  • Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.

  • Have a thorough understanding of the nature of building defects and their causes.

  • Be able to correctly diagnose defects and be able to identify the most appropriate remedial action.

  • Have a knowledge and understanding of the insurable peril - Subsidence Heave and Landslip and if role appropriate accurately apply policy wording to building claims.

  • Understand the principles of building repair and maintenance.

  • Have detailed knowledge of Contractors All Risks, Business Interruption and SME claims settlement.

  • Have a thorough knowledge of CDM Regulations and Party Wall Act.

  • Demonstrate a thorough knowledge of all aspects of Contents claims handling.

  • Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents.

  • Pro-actively direct an investigation appropriate to the circumstances.


  • Proven Property Claims Adjusting / Handling experience from either a Loss Adjuster, Insurer or similar.
  • Ideally educated to A level or degree level or possess an equivalent insurance related professional qualification.
  • A Cert CILA or BDMA qualification is required.
  • Full / clean driving license.
  • Excellent analytical, negotiation and communication skills.

Application question

Do you have a CILA or BDMA qualification?

Reference: 35093077

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