Property Claims Adjuster - Field / Home Based
Geographical Coverage - North / East London / Essex
Basic Salary - £30,000 to £40,000 depending on experience + benefits package + additional car or car allowance (£4,000 allowance), laptop and mobile
Handle Property Claims of varying complexity and value in an efficient and timely manner, supporting the Head of Property Services as directed.
Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate.
Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.
Have a thorough understanding of the nature of building defects and their causes.
Be able to correctly diagnose defects and be able to identify the most appropriate remedial action.
Have a knowledge and understanding of the insurable peril - Subsidence Heave and Landslip and if role appropriate accurately apply policy wording to building claims.
Understand the principles of building repair and maintenance.
Have detailed knowledge of Contractors All Risks, Business Interruption and SME claims settlement.
Have a thorough knowledge of CDM Regulations and Party Wall Act.
Demonstrate a thorough knowledge of all aspects of Contents claims handling.
Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents.
Pro-actively direct an investigation appropriate to the circumstances.
- Proven Property Claims Adjusting/Handling experience from either a Loss Adjuster, Insurer or similar.
- Ideally educated to A level or degree level or possess an equivalent insurance related professional qualification.
- A Cert CILA qualification would be advantageous.
- Full/clean driving license.
- Excellent analytical, negotiation and communication skills.
- Building Surveying
- Property Claims
- Loss Adjusting
- Claims Handling
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