Property Administrator

Posted 4 January by REED Business Support
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Vacancy: Property Administrator 

Employment: Full-Time Permanent 

Salary: £21,000 - £23,000 DOE 

Location: Chester

We are hiring for a real estate company that recognises employees as their most valuable asset, with a fantastic benefits scheme, employee engagement opportunities and Learning & Development offerings. Do you see yourself joining a market leading company with more than 5,400 experts in 36 countries!

The Role 

An administrator for our Chester office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner.

The candidate will have previous experience of working in a fast paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full-time role (including 1 in every 4 Saturdays) which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers.

Key Responsibilities:  

• Management of the compliance and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary.

• Registration of new buyers

• Management of the invoicing process for the team

• Invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.

• Assist with keeping window cards/brochure displays/office systems up-to-date

• Assist with property brochures and other marketing materials

• Arranging viewings/managing diaries

• Maintaining client files and the Residential client database

• Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.

• Preparing the department reports and figures

• Any other ad-hoc administrative duties as required by the team.

Person specification

• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met

• Demonstrable experience of supporting a team of professional fee earners.

• Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar.

• A strong communicator, both verbally and in writing with experience of customer service.

• Ability to establish and maintain effective working relationships with colleagues at all levels

• Punctual and flexible in relation to working hours and duties

• Prior experience of interpreting policies and procedures associated with AML regulations.

• Experience of undertaking client due diligence, including completing independent searches and sanction checks.

• Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made.

• Accurate and exceptional attention to detail.

• Understands and appreciates the importance of using discretion when dealing with sensitive information.

• An interest in working real estate/estate agency environment.

Working Hours:

09:00am to 17:30pm, Monday - Friday with 1 in every 4 weekend (Saturday) - for more information, get in touch or APPLY NOW ! 

Reference: 45225726

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