Lettings & Sales Administrator
Location: City Fringe
Salary: £ 28,000 - £ 30,000
This is an exciting opportunity for an experienced Estate Agency professional who wants to join a market leading, prestigious property brand and progress their career.
Previous experience of working in an Estate Agency is essential as responsibilities include tenancy progression, lettings compliance checks, progressing sales files and general admin.
You must maintain a professional manner at all times, enjoy supporting the team and able to multi task and deliver to tight deadlines. We are looking for a strong communicator with excellent written and verbal English, confident and smart, who thrives in a fast paced environment.
- Deliver an exceptional customer service and client care in line with company procedures
- Liaise with clients in a timely and professional manner
- Ensuring effective communication and organisation within the team keeping all systems updated
- Assist the Head of Department with all aspects of running the office
- Arranging client sign up including completing the compliance check list checks
- Ensuring Terms of Business are completed in full by the landlords and loaded correctly onto the system
- Maintain electronic property files ensuring that all relevant documents and copies of client’s identification are obtained in line with the Company’s policy
- Ordering photos, floor plans and EPCs and loading these correctly onto the system
- Be responsible for marketing details ensuring properties appear correctly on website and portals
- Keep an up to date record and be responsible for all keys coming in and going out of the office
- Keep an up to date knowledge of the local lettings market
- Assisting with diary management and arranging Saturday staff
- Keep yourself and the team updated on internal and external compliance processes
- Arranging meetings as required
- Assist with the daily running of the office including qualify applicants and clients, booking market appraisals professionally and registering new properties on the system
- Customer Service
- Estate Agents
- Property Administrator
- Sales & Lettings
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