This challenging role will require working with Internal stakeholders to determine and manage the impact to customers of major remote gaming changes/releases. In addition you will document, train and communicate changes to all departments, as well as identifying and documenting operational procedures for new product deliveries.
You will have at least three years experience and be heavily analytical with the ability to develop complex processes. Typically you will come from a Support background, now looking to make a step up. As such, you should have strong customer facing skills, with experience working with Products.
You should also have extensive experience of system architecture, integration and networking.
Ideally you will have to 2 to 5 years Casino/gaming operations experience and good system knowledge, but this is not essential.
Knowledge of desktop/mobile browser debugging, as well as API knowledge would be highly desirable.
This international organisation have a great reputation in the gaming/gambling industry and offer their staff genuine career progression.