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Project Specialist

Posted 4 January by Mark James Search Limited Ended

Our client, an international, industry-leading fleet management solutions company in Reading are currently hiring for a project specialist to join the team. You will plan and successfully manage projects in accordance with best practices methodology to ensure valued customers' business objectives are met.

Responsibilities

  • Effectively plan, prioritize and manage work to meet and exceed customer objectives.
  • Demonstrate strong customer relationship skills to professionally manage and support both internal and external customer relationships
  • Work closely with various internal functional groups including Sales, Product Management, Support and Training, as well as across all levels within a customer organization.
  • Ability to understand customer's business and technical environment.
  • Ability to clearly present business and/or technical concepts and solutions.
  • Effectively manage project scope, cost, schedule and deliverables in a timely and professional manner.
  • Anticipate and effectively manage / mitigates project issues and risks.
  • Effective communication of project status, issues, and risks through written documentation of project status as well as facilitation of a weekly status meeting with customer.
  • Communicate and influence effectively in situations of conflict.
  • Schedule training, complete customer product training and document training tasks and communication in SalesForce CRM
  • Ensure excellence in all aspects of project delivery.

Requirements

  • Bachelor's degree, with a minimum of 5 years' experience in a Professional Services or related client-facing capacity, and 2 years in a client-facing Project Management capacity.
  • SaaS background desirable.
  • Intermediate Excel skills.
  • Experience in successful project delivery and high levels of customer satisfaction.
  • Effective communication through strong interpersonal, written and presentation skills in both a virtual as well as face to-face environment.
  • Sound judgement with a willingness to seek guidance from more experienced resources to ensure swift resolution of issues and accelerated learning and growth.
  • Technical acumen required with a proven ability to quickly learn new skills and assimilate new technologies

This is a full-time, permanent position, working Monday to Friday 8am - 4pm. Travel is required.

Our client offers an excellent remuneration package, career progression and development opportunities, and an exciting vibrant environment.

Please apply online to be considered.

Reference: 34133786

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