Becoming a Project Manager with Synaptic Software in Whiteley:
We are currently recruiting for a Project Manager to help drive the delivery of the next generation of Capita Financial Services Software's (CFSS) Products and Services. In this role you will be specifically focused on managing the delivery of our Synaptic Software offering as well as ensuring that changes to Synaptic software and operating procedures are controlled through the CFSS Change Control Process. You will be taking responsibility for co-ordinating customer facing responses in a professional manner.
What you will do:
Define, agree and manage scope, costs and timescales for project delivery with key CFSS stakeholders including the Senior Management Team (SMT), Product Managers, and Delivery Manager.
Organising and running Project and Steering Boards internally and where appropriate with our clients, dealing with commercial conversations appropriately
Manage the end to end processes for change controls for internal and external clients, ensuring that change controls are fully completed in accordance with the process, to an appropriate quality standard and submitted on time to clients
Risk and issue management along with appropriate action to mitigate risks and resolve issues.
Regular formal and ad-hoc reporting to assist the SMT in the overall operational management of the delivery team.
Key point of customer contact to make sure our customers are kept sufficiently updated on project progress and that they provide the required inputs in the required timelines.
Your experience will include:
- Proven experience of successful software project delivery (ideally in a software house/consultancy/systems integration environment). Comfortable working in the detail and challenging both technical and business stakeholders.
- Prior experience of client and supplier relationship engagement.
- Excellent Communication Skills - both verbal and written, including presentations and project reporting. Comfortable delivering updates to the SMT.
- Competent user of Microsoft Office products/TFS/VSTS as well as the ability to understand our own product offerings.
- PRINCE2 and preferably Scrum certified, comfortable operating in agile and more formal environments dependent on the project need
- Results driven but flexible and pragmatic, ability to manage competing priorities and customer requests in a dynamic environment
About Synaptic Software
Synaptic Software, part of Capita plc, provides the most comprehensive set of research, price comparison and CRM software solutions available to the UK retail financial services market. We have a very strong suite of products that provide better information about products and pricing directly from providers, improving compliance, providing more transparent advice and resulting in better advice outcomes. Our software supports the processes of recommending and buying retail financial products. We've been supporting advisers for over 20 years - and now you can, too.
Synaptic are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.
What's in it for you?
At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.
As well as a generous basic salary, we also give you 23 day's holiday (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for guidance.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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