Project Manager

Posted 15 March by Aspire Jobs

Project Manager - Unified Comms / CRM or similar

Location : work from home / office based and client site visits when required

Salary to c£50k plus £400 pm travel allowance and benefits

Your technical and project experience MUST include some of : CRM, unified communications, contact centres or similar. Client is interested in either a CRM / data project management background preferably within the contact centre arena or a contact centre project management background with speech/voice/CRM experience. Working within an Agile environment is also important.

Responsible for the project delivery of the Company’s solutions to end users.

You must have successfully delivered multiple IT / Telecoms solutions projects to both public and corporate organisations and be able to work and communicate in a technical customer facing role. Your background MUST be from a software or systems house / professional services environment.

  • Delivering projects to agreed specification, time and budget operating within the appropriate governance and reporting to all stakeholders
  • Interfacing with other departments within the Company to ensure project mandates are fully understood, agreed by all internal stakeholders and delivered to an agreed schedule
  • Full management of risks and issues throughout a project along with accounting for assumptions, constraints and dependencies
  • Facilitating and leading project meetings and ensuring minutes are produced, distributed and validated
  • Budget management including appropriate escalation where required
  • Ensuring project governance is adhered to and any remedial actions are completed in a timely fashion
  • Producing and maintaining project initiation documentation which ensures projects are completed to a baseline agreed with the all stakeholders
  • Refinement and maintenance of the Project Schedule which ensures forecasting and earned value analysis remains accurate at all times
  • Identification and scheduling of project resources and ensuring resources fully understand the Project Work Package or task assigned
  • Management of change throughout the life of the project including adherence to the Company’s change management processes
  • Thorough quality management including Test Plan / Specification execution and adherence to Quality Assurance process
  • Creating Acceptance Certificates where required and ensuring these are completed
  • Manage day-to-day operational aspects of the project(s).
  • Ensure all project documents are complete, current and appropriately stored
  • Providing timely, relevant and accurate reports throughout the life of a project
  • PRINCE2 Practitioner or PMP qualification is preferred

Required skills

  • Project Management
  • Unified Communications
  • contact centre
  • CRM / CXM

Application question

Do you have project management experience gained within a software / systems house?

Reference: 34113003

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job