The Project Manager will be reporting to the Account Manager, and will be responsible for the day-to-day management of existing key customer accounts, maintaining relationships and providing leadership to the Project team.
The hours of work are full time, Monday to Friday 08:30-17:30. A degree of flexibility will be required depending on workload.
•Manage the team, hold regular 1:1’s and continuously review skills and calibre to identify gaps for training and development
•Managing field resources and build relationships
•Project forecasting for resources
•Be the main customer focal point for the project and ensure all project KPI’s are met with internal and external customers
•Managing risk, change control, statement of work between clients and the Company
•Cost control providing efficiencies where possible, with review of profit and loss accounts
•Produce documents for Project Review meetings and presenting accounts to key stakeholders
•Maintain extensive knowledge of all solutions offered and support the team to execute the calls during busy periods, annual leave and sicknesses
•Being an escalation point and trouble shooter for potential on-site issues
•Understanding the unique IT requirements of the customer
•Be the point of contact and carry out ad-hoc tasks in the absence of the Account Manager
•Operational experience within the hospitality and retail sector
•EPOS implementation and site refurbishment experience
•Project Management experience
•Experience of managing internal and external project teams
•Proven track record of managing budget
•Possess the ability to handle stressful situations to meet critical deadlines
•Must hold a UK Full Driving Licence
•A degree of flexibility to travel to sites
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.