Project Manager - Richmond - £30k - £34k
We have an exciting new opportunity for a Project Manager to join this charity organization based in Richmond, Surrey. As a Project Manager you will be required to deliver a project focused on supporting emergency services personnel (including police, fire, ambulance, search & rescue) and their families across England, Wales, Northern Ireland and Scotland.
Management and Service Development:
- You will be required to progress the project plan in lines with the company development strategy and grant application proposal.
- Set and monitor targets and key performance indicators for the Project and produce quarterly progress reports as required by other departments.
- Build and develop relationships with key personnel within the emergency services, the Department of Culture, Media and Sport and other organisations that support emergency services personnel.
- Develop and coordinate a training programme for emergency services and direct support offer to emergency services personnel and their families.
- Promote the work of the project, including presenting at Conferences and external project showcase events.
- Plan and develop a dedicated web resource for emergency services personnel and their families.
- Make use of new and emerging technologies available to deliver support services; including telephony, websites, email, instant messaging etc., to develop access to support for emergency services personnel.
- Contribute to income generation activity by providing inputs to plans and funding proposals, and development of new projects.
- Lead on the development, review and implementation of organizational policies, procedures and practice in areas relevant to allocated responsibilities.
- Contribute to the development and promotion of best practice in areas relevant to allocated responsibilities by keeping informed of good practice both inside and outside of the organisation
- Ensure that the needs of underrepresented groups are considered in the development of new and existing services and in the recruitment of project volunteers
- Provide management advice and support on project related issues across all Nations/Regions, working in conjunction with the relevant geographical Lead Managers and Regional Chairs, to build volunteer capacity locally
- Liaise with Areas across all Nations/Regions and National Helpline staff to coordinate direct support to emergency services personnel and their families
- Publicise peer support within police, ambulance, fire and search & rescue and associated support networks across England, Scotland, Wales and Northern Ireland.
- Recruit, train, induct and support Volunteers in providing practical and emotional support to emergency services personnel and their families.
- Train existing Volunteers to better support bereaved emergency personnel.
- Coordinate and deliver peer support training to emergency services groups.
- Coordinate and deliver training to Volunteers, enabling them to provide support directly to emergency services personnel across Regions and Areas in England, Wales and Northern Ireland.
- Design and develop self-help resources for the emergency services personnel.
- Contribute to developing and maintaining the preparedness of Cruse to respond to major incidents; including the development of appropriate systems and procedures.
- Act as one of the lead managers on the deployment and support of `rapid-response` volunteers to provide bereavement support in the event of major incidents throughout England, Wales and Northern Ireland
To be considered you will have:-
- High level project management skills and delivering projects in full and on time.
- Experienced in designing and delivering training or making presentations.
- Experience of managing relationships with a range of customers, clients or stakeholders.
- Knowledge of the emergency services and the issues and concerns which may impact upon those communities.
- Experience of working (on a professional or voluntary basis) in a health or welfare environment, or one where there is a primary need to support or care for others.
- Knowledge and understanding of the ethos and values of the voluntary sector and of the implications of working with volunteers.
- Excellent interpersonal skills, including the ability to effectively communicate with others.
- Excellent training and presentation skills.
- Able to work within a team both as a member and leader of a team and be self-motivating, work autonomously and achieve set outcomes.
- Able to network effectively and to enthuse and motivate others.
- Proficiency in using IT, including email and standard software packages.
- Excellent administrative skills and ability to keep accurate records.
- Ability to prioritise work in a demanding environment, including excellent time management skills.
- Sensitivity to the differing needs of individuals in working within a diverse client and volunteer base.
Salary : £30k - £34k
Hours of work: Monday - Friday 9-5.30
We do try to get back to as many applicants as possible, however some roles are in very high demand, and we