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Project Manager eCommerce

Project Manager eCommerce

Posted 10 April by Randstad Construction, Property and Engineering Easy Apply Ended
Project ManagerAre you experienced using and implementing eCommerce systems? Do you have a sales mentality and now want to use this to embed a new eCommerce system? If so then please read on.The Role

As the Project Manager, you will be required to support the delivery of a world wide eCommerce strategy. You will be a key member of the eCommerce Programme team, and will lead a variety of projects to design, build and deploy an online sales and service customer experience, redefining existing business processes and embedding new ways of working.

In this capacity, your key responsibilities will include, but not be limited to the following:

  • Project Management of specific workstreams within the eCommerce Programme, driving deployment through to "business as usual", ensuring project deliverables are completed within planned timescales.
  • Take full responsibility for the definition, documentation and satisfactory completion of allocated projects, providing effective leadership to the project team. Provide regular and accurate reports on delivery progress.
  • Identify and understand key issues, interdependencies, resource requirements and critical decisions required by stakeholders in order to progress allocated projects. Determine and recommend appropriate actions/solutions to facilitate progress and minimise project delivery risk. Manage the implementation of these actions/solutions going forwards.
  • Consult with various teams within both the Commercial and key interface functions (e.g. CTS) to identify opportunities to digitalise digital business processes and deliver solutions that add customer value. Feed insights and observations to senior colleagues to influence the overall eCommerce strategy, interpreting elements of local and central strategy and checking alignment of plans.
  • Design, plan and facilitate workshops across the company to support the design and deployment process for the future end-to-end digital sales and service customer experience.
  • Effectively manage stakeholders, acting as a single point of contact, to ensure satisfaction and engagement with the eCommerce Programme, facilitating open communication and discussion, and using feedback to assess and promote understanding and readiness to adopt new digital ways of working.
  • Ensuring that the customer is front and centre of all workstream design thinking. Challenge all stakeholders to continually ask "How is this adding value for the customer?", and develop an expert network to ensure that there is a clear understanding of customer needs that drive the workstream's technology/business process design decisions
  • Working with colleagues within Group Information Services (GIS) function, on various IT-based projects, review and advise on the integrity of Business Cases, Project Initiation Documents, Project Plans, and Stage Plans. Provide recommendations and assess progress towards the delivery of the required outcome and business benefits for all allocated workstreams.
  • As a member of the eCommerce Programme team you will be become engaged in all aspects of supporting the smooth running of the PMO.
Person Specification/Requirements
  • To be considered for this opportunity you will need to be educated to degree level or have relevant experience, with experience of working within a Commercial environment.
  • A background or specific knowledge in eCommerce, Web Development and development of digital solution / tools would be advantageous.
  • You will be somebody who has strong interpersonal skills, emotional maturity and will be highly adaptable in situations of change and ambiguity. You need to be attentive to detail, with high personal standards and the ability to communicate and influence senior stakeholders and colleagues.
Desired Skills and Experience

  • A solid background in project management and experience in delivering business change.
  • Experience of working within a global organisation, across various cultures and geographies.
  • A background or specific knowledge in eCommerce, Web Development and development of digital solution / tools would be advantageous.
  • You will be somebody who has strong interpersonal skills, emotional maturity and will be highly adaptable in situations of change and ambiguity. You need to be attentive to detail, with high personal standards and the ability to communicate and influence senior stakeholders and colleagues

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Reference: 34864241

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