Project Coordinator

Posted 7 March by Reed Featured
Are you looking to develop your career in customer service?

Do you enjoy taking ownership and responsibility of your own workload?

Do you want to work for the leading provider of relocation management?

Our client are the leading provider of relocation management, they work with some of the world’s largest corporations, helping them move their staff around the globe. Due to the continued growth and success of the business we are looking for enthusiastic and experienced customer service professionals to work in a varied and interesting work environment as an International Assignment Consultant.

As an International Assignment Consultant, your role is to project manager the employees move from the beginning, through to the end when they are settled in their new country. You are responsible for ensuring they receive the best possible service throughout their relocation regardless of whether they are moving for 2 months or 2 years. You will keep in contact with them and coordinate all aspects of their relocation and act as the point of contact for any issues, concerns or queries.

Key Responsibilities:

• Administration of client’s relocation policy/program
• Counselling on best utilisation of resources (i.e. language and cross-cultural) service.
• Initiate immigration, keep in contact with assignee and supplier to ensure all information is received correctly and on time.
• Instruct Moving Services team to contact assignee to initiate household goods shipment
• Instruct supplier to coordinate and book assignee's temporary accommodation.
• Instruct supplier to complete home search where applicable.

Key skills:

• Able to deliver customer solutions
• Comfortable in communicating at all levels
• Work well under pressure
• Ability to meet targets and deadlines
• Can influence and negotiate
• Excellent accuracy and attention to detail

We are looking for candidates that have experience of working in a high pressure customer focused environment.

As the market leader, our client offer an attractive salary and extensive rewards, such as free parking and health & medical care.

If you are interested in this role please contact Jade Cholod 01793 532230

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34628007

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