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Programme Manager

Programme Manager

Posted 22 June by Volt Easy Apply Ended
My client a major technology company are looking for a programme manager to work from home 3 days a week.

Day to Day Responsibilities:

*Organise meetings, create meeting minutes, follow up on open actions, administrative tasks in VSTS
*Support in general and own in defined areas the creation of deliverables (e.g. RACI and process descriptions, work instructions or templates)
*Drive inherited activities to achieve the above outputs (e.g. research, information collection, interfacing and aligning with stakeholders)
*Actively contribute to the creation of deliverables of other stakeholders (e.g. create drafts based on meeting outputs, collect feedback and drive review, incorporate feedback into documents bringing it to a final state)

oExpert verbal and written communication skills in English language are required
oGood cultural awareness and interpersonal skills, key stakeholders are based in Europe, India, and US
oMust be able to communicate precisely and concise with stakeholders at various levels
oObjective/outcome driven workstyle; must be able to translate objectives to activities and tasks
oMust be able to create operational procedures and tasks based on defined objectives
oExpert knowledge in Service Management, particularly in the areas Problem-, Knowledge Management and Service Transition (Intermediate ITIL certification is required; ITIL expert certification is preferred; ISO/IEC 20000 and/or COBIT certifications are a bonus)
oA good understanding of Agile Methodologies (e.g. Dev/Ops, SCRUM, Kanban) is preferred
oFamiliarity with VSTS is a bonus

Required skills

  • ITIL
  • Scrum
  • Agile Methodologies
  • work from home
  • KanBan

Reference: 35455779

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