Product Support Engineer

Posted 7 March by Travail Employment Group Featured

Product Support Engineer

  • Newtown, Powys
  • Competitive Salary
  • Permanent, Full-Time
  • Excellent Employee Benefits Package
  • Full Development to Chartered Engineer Status

My client, a Newtown based manufacturer, seeks a product support engineer to support various departments with technical queries in order to support existing and potential customers. This role would suit either an experienced engineer looking for a new challenge or a motivated graduate looking to embark on an interesting career.

Key Duties:

  • Joining a product focused team providing expert insight and support.
  • Becoming well acquainted with products and product features.
  • Working alongside management to maintain and improve support levels.
  • Managing customer enquiries to deadline and following up where required.
  • Identifying necessary updates to product documentation.
  • Assisting with the support of customers by answering queries.
  • Fostering a collegial atmosphere and sharing knowledge where possible.

Candidate Requirements:

  • A degree or equivalent in engineering, electronics or a related discipline.
  • Experience in electronic/electrical engineering.
  • HNC/D with relevant experience also considered.
  • An excellent verbal and written communicator.
  • A natural problem solver.

The Company:

A leading manufacturer with an international presence and exceptional reputation. An excellent working environment with countless opportunities for personal and professional development.

The Package:

  • Competitive Salary
  • Excellent Employee Benefits Package
  • Relocation Support Available
  • Development to Chartered Engineer Status

To Apply:

Please click apply or email a recent copy of your CV to Shaun Kenyon at Travail Shrewsbury

For further information please contact Shaun Kenyon at Travail Shrewsbury

Travail Employment Group

Travail Employment Group offers candidates a first class recruitment service tailored to meet your individual requirements. With knowledge of the local market and offering a diversity of career opportunities please feel free to contact one of our consultants. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.


Travail Employment Group are operating as an Employment Agency.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities.

Reference: 34624233

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