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Product Specialist

Posted 20 April by TPP (The Phoenix Partnership) Featured Ended

The Vacancy

TPP is seeking to recruit professional and confident communicators to join our team based across the UK.


As a Product Specialist, you will be based in the UK and responsible for delivering one-to-one and group training to end users of our clinical software, SystmOne. As TPP is also working on an international scale, this role will require both national and international travel. The training will range from working with users who are completely new to the system to providing further training to existing users.

You will also be responsible for providing system demos to prospective clients. This can include presenting at sales meetings and demoing functionality at large healthcare conferences around the UK, and abroad. As an expert in the system, you will be involved in supporting user groups, providing training needs analysis and troubleshooting.

You must have excellent communications skills and a passion for supporting the development of others. Ideally, you will have a background in a training or customer facing role. Experience in a primary care or secondary care setting and a sound knowledge of Microsoft Office would be advantageous but not essential. This role will require extensive travel and often staying away from home overnight.

Salary and Benefits

We will give you an excellent starting salary of £39,000 with outstanding annual pay reviews. At TPP, your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

  • BUPA Health, Dental and Travel cover
  • Fantastic holiday entitlement
  • Regular social events
  • Opportunities to travel internationally
  • Pub Fridays
  • £200 birthday meal allowance
  • Life insurance

To read what it’s like to work at TPP and to see our full list of benefits, visit our website.

The Company

TPP is a market leading UK based IT company, dedicated to delivering innovative software solutions to the UK healthcare industry. After 20 years of success, TPP is now looking to expand our offering to deliver connected care to new markets abroad.

TPP has been consistently recognised as an outstanding employer. In 2014 and 2015 we placed first in The Sunday Times 100 Best Small Companies To Work For. Most recently, we were named 'Top Company For Graduates To Work For’ 2016/17 by The JobCrowd.

We establish and maintain excellent working relationships with all levels of government and international healthcare organisations.


  • Full UK driving licence
  • Willingness and flexibility to travel
  • Eight A*-C grades at GCSE
  • Three A*-C grades at A Level
  • Background in training or customer facing role

Experience in a Primary Care or Secondary Care setting and a sound knowledge of Microsoft Office would be advantageous but not essential. A second language is desirable but not essential (Mandarin or Arabic).

To apply, email your CV and covering letter. When applying, please specify:

  • Which university you attended
  • All individual GCSE and A Level grades
  • Your degree classification
  • What languages you are fluent in (if any)
  • Where you heard about the job

Please note: We reimburse applicants for travel to and from interviews

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks.

Required skills

  • Training

Reference: 34643590

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