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Product Manager

Posted 25 September by NCR Ltd Ended

GRADE: 12

About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

• Position requires understanding of the Global Financial Self Service Market (specifically ATM’s - industry, customer and competition) and NCR in-order to develop and manage opportunities to grow revenue and improve margins


• Required to drive multiple programs at module level to enable and ultimately create demand / results for Financial in targeted segments and geographies; Manage P&L’s focused on profitable growth; Responsible for moving Modules through NCR’s Solution Lifecycle Management process


• Responsible for Annual Business and Operational Plans including evolution of the strategy, market/competitive factors, revenue and investment projections, price/contract erosion, potential business development driven through Disruptive Innovation opportunities


• Required to work with Sales, Services Design & Engineering, Service Delivery & Operation leadership and across Lines of Business to solve complex business issues


• Responsible for specifying product requirements for current and future products by conducting market research through on-going communication with customers and industry analysts; Follows and analyzes market and competitive trends to ensure new product/functionalities meet customer needs


• Responsible for the alignment of revenue and profit within a Module portfolio, supporting all product portfolios


• Responsible for driving the transformation of a module or product concept into a marketable solution with a cross functional team that includes members from engineering, marketing, services and finance


• Analyzing potential partner relationships for modules and products in conjunction with the solution strategy and roadmap


• Coordinates the creation of services offers including customer support and professional services


• Accountable for all program metrics, including development schedule, cost, unit sales, revenue, margin, product quality, market share and customer satisfaction


• Gathers, prioritizes and documents product requirements and validates value proposition


• Supports and works directly with global sales organization for product training, sales strategy, customer presentations and RFP responses


• Provides direction, content and support for product marketing efforts including trade shows, marketing programs, webinars, and sales collateral
• Conduct negotiations and discussions involving internal associates and external suppliers


• Assist in the development of team members and evaluation of team member performance


• Full P&L, ARS and ARI accountability


• Accountability for Cost Reduction for the portfolio


• Validates value propositions and develops business impact models

Qualifications

EXPERIENCE / QUALIFICATIONS:

• Engineering related Degree / MBA
• Minimum 3 years of related experience
• Advanced PowerPoint and Excel skills
• Management of multi-disciplinary teams and development of team members;
• Demonstrated ability to work with and/or through associates/parties in a cross

functional work environment
• Self-motivated with the ability to influence others, particularly across

organizations
• Excellent communication skills (both written and verbal)
• Proven track record of delivering results
• Successfully managed complex programs across multiple organizations
• Domain knowledge in Financial Self Service
• Knowledge of NCR product platforms and solutions
• Knowledge of WCS Services offerings and delivery processes
• Experience of the Financial Industry

Reference: 33388905

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