Product Manager-Europe Must have travel industry experience

Posted 16 March by Halmer Recruit

Job Role Summary:

  • Responsible for the commercial and operational success of the programme.
  • Identify areas for on-going growth based on client research, market analysis and sales/cost projections.
  • Source the most suitable overseas suppliers and ensure they understand the specific company requirements.
  • Ensure the quality of the product is of the requisite high standard.
  • Visit key destinations and suppliers in order to achieve the above.
  • Determine the destinations, itineraries and content for the annual brochure and website.
  • Negotiate and contract rates and services with suppliers.
  • Cost the programme, assist in sourcing and selecting images and write product copy.
  • Ensure air and ground allocations are requested, confirmed and loaded on the reservations system.
  • Manage and monitor the commercial performance of the product ensuring pricing is competitive and meets business requirements.
  • Ensure the Health & Safety policy is adhered to for the product.
  • Train Sales Consultants and, in conjunction with the Senior Sales Manager, plan educational visits to ensure comprehensive product knowledge.
  • Ensure system product information is uploaded, accurate and up to date.
  • Monitor the Foreign Office Advice and take any required action.
  • Assist the Customer Services department in the event of any feedback arising from the tours.
  • Provide effective Product feedback to the Head of Product and other directors, managers and staff as required.
  • Liaise with the Marketing department to assist with promotion of the product.
  • Handle the emergency mobile phone on a rota basis.
  • Report line to the Head of Product.

Required Experience & Skills

  • Well-travelled in Europe and with a comprehensive knowledge and understanding of the luxury and cultural travel market.
  • Experience in planning, contracting and costing a programme of tours.
  • Results driven with the ability to identify appropriate product to support on-going growth.
  • Experience of managing the profitability of a programme.
  • Experience in organising and managing group and private travel.
  • Organised, process driven and able to work to deadlines.
  • Articulate with a high standard of written English and attention to detail.
  • Computer literate, thorough knowledge of Excel and Word and previous experience of a tour operator system.
  • Proactive with an ability to show strategic skills, use initiative and work independently.
  • Proven ability to negotiate with outside suppliers and organizations.
  • Experience of working within a team and dealing with the needs of different departments.
  • Experience of CRS (Galileo preferred).

Required skills

  • Europe
  • sales
  • product
  • negotiation skills

Application questions

Do you have experience within a travel environment?
have you been exposed to European Hotels?
do you have experience in negotiating, contracting and costing within the travel industry?

Reference: 34699296

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