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Product Loader

Product Loader

Posted 5 April by WorkAdvisor Easy Apply Ended

Our client is an award winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations. They are now recruiting a Product Loader based in Preston. You will be responsible for inputting and maintaining accurate and relevant data onto their selling systems, meeting deadlines and KPI’s and ensure SLA’s are met. 

Job Accountabilities:

  • Load data for specific products and destinations to ensure quality guidelines are adhered to, and standards and procedures followed accurately.
  • Meet SLA’s, deadlines and targets set by the Team Manager, taking personal pride in achieving success rates and improving personal performance.
  • Manages changes to both accommodation & auxiliary contracts, understands the impact on the business and to the customer.
  • Work to achieve brochure deadlines, communicates progress regularly to the relevant product department colleagues.
  • Carry out integrity checks of all loading documents, ensures highest levels of accuracy is maintained.
  • Identifies issues and escalates to the relevant colleague. Work to resolve issues, and pass on knowledge and resolution to other colleagues in the team
  • Supports business changes to auxiliary services.
  • Checks and clears daily auditing findings.
  • Actions discounts and offers to support business trading in line with stringent procedures and ensure any errors are rectified and escalated as necessary.
  • Works with colleagues to achieve the department target for reducing loading errors and associated losses.
  • Attends the relevant development events for self improvement and progression.
  • Is adaptable to business and procedural changes

Qualifications, Skills & Experience:

  • Attention to detail.
  • Quality focused.
  • Analytical, spotting trends and challenges.
  • Builds strong working relationships.
  • Works to tight deadlines in a pressured environment.
  • Measures own performance closely.
  • Focuses on removing errors..
  • Data entry skills.
  • Auditing skills.
  • Communication skills.
  • Analytical.

Required skills

  • Customer Service
  • administration
  • Data entry

Reference: 34839080

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