The main purpose of the role would be for the successful candidate to work closely alongside the client and the rest of the internal team to ensure that the needs and expectations of the clients are met.
Key responsibilities will include:
? Leading and coordinating successful projects to allow new and existing clients to roll out, and make best use of the internal bespoke system.
? Gathering and advising on project specific requirements, such as local configuration and localised information, and ensuring that these are effectively deployed.
? Monitoring customer usage and working with clients to maximise usage.
? Identifying and managing risks in relation to implementation projects.
? Working closely with the internal team to organise, develop and coordinate structured communication, training and awareness events.
? Managing your own workload, and being accountable for your decisions.
? Adhering to and maintaining the ISO27001 standards within which the system operates.
Admirable personable skills:
? Proven analytical and problem solving skills.
? Strong interpersonal skills, with an ability to develop and maintain cordial professional relationships internally and externally.
? Excellent listening and communication skills, including presentation skills.
? A high degree of IT literacy with an enthusiasm for the productive use of IT systems. Note that the role does not require software development or in depth technical skills.
? Ability to deal with all levels of an organisation.
? Ability to work under pressure and manage conflicting priorities.
? Strong organisational skills and attention to detail.
Experience & Qualifications:
? Proven ability in managing a service based project, ideally in an environment with multiple client roles.
? Substantial relevant vocational experience (5+ years).
? Project or other applicable management experience, ideally gained in a product or service development environment.
? A working knowledge of the healthcare sector.
If you feel you are suited to this level of role, or would like to learn more, drop me a corresponding email to email@example.com, alternatively call me on 0191 255 1780. Interviews will be taking place towards the back end of next week for this role so please don’t delay in getting in touch.
Reed Specialist Recruitment Limited is an employment agency and employment business
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